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Avoiding Fraud and Scams

The U.S. Census Bureau is committed to making the 2020 Census quick, easy, and safe for all participants. Here are some tips to help you stay safe.

A close-up of a census taker's hand holding a mobile phone.

Staying Safe at Home

If someone visits your home to collect a response for the 2020 Census, you can do the following to verify their identity:

  • First, check to make sure that they have a valid ID badge, with their photograph, a U.S. Department of Commerce watermark, and an expiration date.
  • If you still have questions about their identity, you can call 844-330-2020 to speak with a Census Bureau representative.

Census Bureau Communications

To ensure everyone is counted in the 2020 Census, we have updated our communications strategy to include email outreach in areas where many homes have not yet responded. Official Census Bureau emails will be sent from If you have already responded to the 2020 Census, you may ignore this reminder.

The Census Bureau may also contact you to request your participation in other ongoing surveys:

Additionally, the Census Bureau is calling some households to ask questions about their responses to the 2020 Census, to collect responses if they havn't responded yet, or to ask about their experience completing the questionnaire.   

The goal is to ensure that no person is left out of the census or counted in more than one place. We review your responses in order to ensure that we have a complete and accurate 2020 Census. See the "Avoiding Scams Online" section below for a list of things the Census Bureau will never ask you for in these calls and other communications.

If you're not sure if the communication you received is legitimate, Contact Us.

Other Ongoing Census Surveys

The Census Bureau is currently conducting multiple surveys, including the Household Pulse Survey and the  American Community Survey. If you are contacted for another survey, you must still complete the 2020 Census. Visit to learn more about these other surveys and how they work.

Avoiding Scams Online

Phishing is a criminal act in which someone tries to get your information by pretending to be an entity that you trust. Phishing emails often direct you to a website that looks real but is fake—and may be infected with malware. A key way to identify scam websites is to look at the website address; if you think it may not be legitimate, don't click on any links.

All valid Census Bureau websites will always have ".gov" at the end. provides key information about the 2020 Census and how to respond. is the direct website address you can use to respond to the 2020 Census online. will also direct you to to respond.

Further, during the 2020 Census, the Census Bureau will never ask for:

  • Your Social Security number.
  • Your bank account or credit card numbers.
  • Anything on behalf of a political party.
  • Money or donations.

In addition, the Census Bureau will not contact you on behalf of a political party.

It’s never been easier to respond from your home. 



Reporting Suspected Fraud

If you suspect fraud, call 844-330-2020 to speak with a Census Bureau representative. If it is determined that the visitor who came to your door does not work for the Census Bureau, contact your local police department.