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Help & FAQs

We want to make sure you have answers to all of your questions about the 2020 Census.


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Popular Questions

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If you have not already responded to the 2020 Census online or by phone, you may receive a paper questionnaire. Paper questionnaires will be mailed in April.

In some remote areas, census takers may deliver paper questionnaires in person. 

If you don't want to wait for a paper form, you can respond online or by phone. If you have already responded and still receive a paper questionnaire in the mail, it can be disregarded

If you feel you have made a mistake, you can return to the online questionnaire and resubmit your information. The Census Bureau has procedures in place to resolve duplicate submissions.

If you’ve already responded using your Census ID, select the link that reads "If you do not have a Census ID, click here" to submit a corrected response for your address. Be sure to respond for everyone who was living at your address on April 1.

No, you do not need to keep the mailings after you have responded. You may also disregard reminder mailings, which may have been sent before you responded. However, the U.S. Census Bureau does conduct other annual household surveys that you may also receive mail for in the future.

Thank you for responding. We send invitations and reminders through the mail. If you already responded, the reminder may have been sent before we received your response.

No, your answers cannot be used to impact your eligibility for any government benefits, including any potential stimulus package. The Census Bureau is bound by Title 13 of the U.S. Code to keep your information confidential, and the answers you provide are used only to produce statistics. Learn more about How We Protect Your Data.

Your Census ID is the 12-digit number that can be found on your questionnaire, letter, and postcard. You can still respond online to the 2020 Census even if you did not receive a letter or paper questionnaire. Go to and select the link that says, "If you do not have a Census ID, click here." It is located below the Census ID login field.

When answering "What is this person's race?", you are asked to select one or more boxes and enter detailed origins in the fields below each checkbox.
If you check a box, but leave the origin fields blank, a message will appear at the top of the screen and the blank field will be highlighted in red.
If you do not know this person's origin, click next again to continue completing your response.

You can still respond to the 2020 Census online even if you did not receive a letter or paper questionnaire. Go to Select the link that says, "If you do not have a Census ID, click here." It is located below the Census ID login field. Visit Responding to the Census to learn more.

If you know that no one will be living or staying at this address on April 1, 2020, go to the online questionnaire to answer a few questions about the home at the address.

First, enter the Census ID that appears on the 2020 Census letter, postcard, or questionnaire for that address. You will be asked you to verify the address and answer whether anyone will be living or staying there on April 1, 2020. A census taker may visit to verify that no one is living or staying there.

Thank you for your participation! A census worker may still visit or contact you to confirm address information, or ask follow-up questions about your responses. You can read more about why a census taker may visit if you’ve already responded on our Director's Blog.


Additional FAQs by Category

Contact Us

For questions about responding to the 2020 Census, call 844-330-2020 from 7am to 2am Eastern Time or visit our Language Support page for help in additional languages.

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