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If the Census Bureau cannot contact someone about an address, we may ask their neighbors for assistance. During each census, some homes that appear vacant actually have people living there. Verifying whether a home is vacant helps us count everyone.

If you are not at home, the census worker will leave a Notice of Visit. The notice will tell you how to respond to the 2020 Census online or by calling 844-330-2020. Visit Census Takers In Your Neighborhood to learn more

No, you do not need to keep the mailings after you have responded. You may also disregard reminder mailings, which may have been sent before you responded. However, the U.S. Census Bureau does conduct other annual household surveys that you may also receive mail for in the future.

Thank you for your participation! A census worker may still visit or contact you to confirm address information, or ask follow-up questions about your responses.

Our outreach program uses a different census ID number. Both numbers are linked to your address.

No, the Census Bureau cannot mail to P.O. Boxes because they cannot be matched to physical addresses. We need your physical address to count you at the place where you live. Only a complete street address will help us accurately count you in the right place. If you cannot receive mail at your home, a Census Bureau worker may deliver a questionnaire, leave information about responding, or interview you. You can respond now by phone or online at my2020census.gov.

Thank you for responding. We send invitations and reminders through the mail. If you already responded, the reminder may have been sent before we received your response.

The Census Bureau maintains an address list, compiled from various sources including the U.S. Postal Service. Sometimes this means we have the same address listed twice. In that case, we may send multiple mailings to the same residence. Check carefully to see if there are any differences at all in the spelling of the addresses. Please look for differences such as formatting or unit numbers.

Addresses are the same: Complete the interview for one of the Census IDs. You may continue to receive reminder letters with the other Census ID, but you may disregard them. A census field worker may visit you in the future to ensure we have an accurate accounting for all addresses.

Addresses are different: Complete the Census questionnaire using the Census ID on the mailer with the address that most closely resembles the address at which you live. Do not respond using the Census ID on the mailer with the incorrect address. You may continue to receive reminder letters for the incorrect address, but you may disregard them. A census field worker may visit you in the future to ensure we have an accurate accounting for all addresses.