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Census Bureau Announces Survey to Measure 2020 Census Online Response Satisfaction

Release Number CB20-TPS.51
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AUG. 21, 2020 - The U.S. Census Bureau announced today the new 2020 Census User Experience Survey, a survey measuring how satisfied respondents were with their online experience with the 2020 Census questionnaire. The data collection for the online response satisfaction survey began Aug. 17 and will end in October. The 2020 Census marks the first time households have been invited to respond online using a computer, smartphone or tablet.

Data collected from the voluntary survey will help identify problem areas within the current 2020 Census online questionnaire and inform future Census Bureau questionnaires and online data collections, such as the 2030 Census and the American Community Survey.

Data collected from the voluntary survey will help inform future online data collections and help identify problem areas within the current 2020 Census online questionnaire. The information will be used to improve the online questionnaire for the 2030 Census and other ongoing Census Bureau surveys, such as the American Community Survey.

People who completed the 2020 Census online questionnaire and provided a cell phone number may be invited to respond. A limited number of randomly selected people from across the country will be contacted by text message. Only those who have been selected to participate can complete the survey.

For more information on the 2020 Census, visit 2020census.gov.

No news release associated with this announcement. Tip Sheet only.

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