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Trust & Safety Team

The U.S. Census Bureau's Trust & Safety Team is dedicated to protecting the 2020 Census from misinformation and disinformation. Its number one job is to ensure the 2020 Census is safe and easy to respond to.

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Support the Trust & Safety Team by using these key facts and resources to protect the count. 

Keep Your Data Safe

The Census Bureau is committed to making the 2020 Census quick, safe, easy for all participants. You should know that, during the 2020 Census, the Census Bureau will never ask for:

  • Your Social Security number.
  • Your bank account or credit card numbers.
  • Money or donations.

Learn more about how to verify the identity of a census taker or how to report suspected fraud at Avoiding Fraud and Scams.

Spread the Word About Census Takers 

You may see census takers in your neighborhood as they help conduct quality check interviews and collect responses to the 2020 Census. Census takers will start visiting some neighborhoods in April 2020 and will follow up with homes who have not yet responded online, by phone, or by mail in the late spring and summer.

All census takers carry an ID badge with their photograph, a U.S. Department of Commerce watermark, and an expiration date.

Visit Census Takers In Your Neighborhood to learn more.

Learn About Data Privacy

The Census Bureau has a legal duty to protect your information. In fact, every employee is bound by Title 13 of the U.S. Code to keep your information confidential. This means that your private data is protected and cannot be shared with law enforcement or other government agencies.

Learn more about How the Census Bureau Protects Your Data.

Explore General Advisories

.pdf   Letter to Businesses and Organizations   [<1.0 MB]
Outlines how businesses and organization can prevent public confusion about the 2020 Census.
.pdf   Questions and Answers for Stakeholders Supporting the 2020 Census   [<1.0 MB]
Explains how partners can help people respond to the 2020 Census.
.pdf   Guidance for Partners During the 2020 Census   [<1.0 MB]
Provides direction for partners to follow when homes across the country receive invitations to respond to the 2020 Census.
.pdf   Law Enforcement Memo   [<1.0 MB]
Calls on law enforcement professionals to protect and support census takers in the field.

Fight 2020 Census Rumors

Help the Census Bureau's Trust & Safety team by reporting inaccurate, suspicious, or fraudulent information you read, hear, or spot online, including:

  • A rumor in a message board or group claiming the information you provide will be publicly disclosed.
  • A post shared on social media discouraging participation in the 2020 Census.
  • A suspicious email requesting your Social Security number or bank account information for the 2020 Census.
  • An advertisement on social media sharing fake 2020 Census websites and inaccurate information.
  • A rumor that the 2020 Census is asking about citizenship status. (The 2020 Census does not ask whether you or anyone in your home is a U.S. citizen.)

No matter what you find, let the Census Bureau know by contacting rumors@census.gov. Then be sure to spread the word to make sure everyone has the right information about the 2020 Census.