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Responding by Mail

To respond to the census, you can mail back the paper questionnaire sent to your home. You can also respond online or by phone.


Getting Started

Most households received their invitation to respond to the 2020 Census between March 12 – 20. These official Census Bureau mailings will include detailed information and a Census ID for completing the census online.

During this time, homes in areas that are less likely to respond online will receive a paper questionnaire (sometimes known as the census form).

All homes will receive a paper questionnaire if they do not first respond online or by phone. To see an image of the paper questionnaire, and for more information on answering each question, please visit Questions Asked.

When responding, use blue or black ink to fill in the questionnaire. Do not use a pencil.

When finished, return the questionnaire in the envelope provided. If you have lost your return envelope, please mail your completed questionnaire to:

U.S. Census Bureau 
National Processing Center
1201 E 10th Street
Jeffersonville, IN 47132

Verifying Your Questionnaire

There are several ways you can confirm that the 2020 Census questionnaire you received is legitimate:

  • The outer envelope's return address will say "U.S. Census Bureau" and "U.S. Department of Commerce," which is the Census Bureau's parent agency.
  • The return address will also show:

    U.S. Census Bureau
    National Processing Center
    100 Logistics Avenue
    Jeffersonville, IN 47144
  • The enclosed envelope for mailing the completed paper questionnaire will be addressed to either Jeffersonville, IN, or Phoenix, AZ, where the Census Bureau has mail processing centers.

When in doubt, you can review sample copies of all official Census Bureau mailings for the 2020 Census.

The Census Bureau will never ask you for:

  • Your full Social Security number.
  • Your bank account or credit card numbers.
  • Anything on behalf of a political party.
  • Money or donations.

In addition, the Census Bureau will not contact you on behalf of a political party. To learn more, visit Avoiding Fraud and Scams.

Language Support

Bilingual invitations and paper questionnaires in English and Spanish will be sent to select areas of the country.

To help you respond, the Census Bureau also offers webpages and guides in 59 non-English languages, including American Sign Language, as well as guides in Braille and large print. Visit Language Support to learn more. 

You can choose to respond to the census online, by phone, or by mail. Click the button to respond online.



Frequently Asked Questions

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In mid-March, the Census Bureau began inviting homes to respond online to the 2020 Census. If you do not respond online or by phone, you may receive a paper questionnaire. Paper questionnaires will be mailed in early April.

You will have the option to respond online, by phone, or by mail. Initially, most homes will receive a letter between March 12-20 inviting them to go online and complete their census form. If you do not respond online or by phone, you may also receive a paper questionnaire in the mail.

  • In areas with low internet access, the Census Bureau will mail a paper questionnaire to homes.
  • For areas with non-city-style addresses, such as rural route numbers, a census taker will deliver a paper questionnaire to homes in person.
  • For areas that are more remote, a census taker will be sent to collect responses in person.

Learn more about Responding by Mail.

If you need to make a correction to a response on your paper questionnaire, carefully draw a line through the incorrect entry. Then, write the correct information as close as possible to what you crossed out.

If you checked the wrong box, just draw a line through it and mark the correct box for the question.

You cannot make changes to your questionnaire once you have mailed it back. If you have serious concerns about your response, you can complete the questionnaire again online.

Yes. If you have more than six people in your home, you can give the name, sex, age, date of birth, and relationship for up to four additional people on the last page of your questionnaire. If you have more than 10 people in your home, you can use the online form.   

As you complete your questionnaire, make sure you count everyone who usually lives and sleeps at your address. Leave remaining pages blank, and return the entire paper questionnaire in the postage-paid envelope provided.

If you are unable to respond online, you can call 844-330-2020 and take the census over the phone. Otherwise, you can complete a paper questionnaire that will be mailed in early April.
Visit Responding to the Census to learn more.

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