Please note that the Census Bureau will never ask for your full social security number, bank account number, or passwords.
If you require immediate assistance with verifying a survey is conducted by the Census Bureau, contact the Census Bureau Regional Office for your state or the Customer Service Center for more information.
The Census Bureau is committed to ensuring your safety as we continue to collect information through our household surveys amid the COVID-19 pandemic. Currently, all states have resumed in-person visits for cases when we are unable to reach you by phone to complete the survey. However, all survey operations are subject to ongoing public health updates and assessments at the local level.
In addition to conducting the decennial census count, the Census Bureau conducts various surveys that study households, businesses, schools, hospitals, and more. These statistics deliver valuable information for local officials and organizations who provide resources and services to your community.
If you have been contacted to participate in a survey and want to verify that it is legitimate, you can search the Census Bureau’s list of surveys by name.
The name of the Census Bureau survey may be provided in the following ways:
If you receive a survey or a letter in the mail from the Census Bureau, the envelope contains information that will help you verify its legitimacy. For example:
Every year, the Census Bureau conducts over 100 surveys that collect statistics on households, businesses, hospitals, and more.
For information on whether a survey has the option to be completed online, please visit the survey’s webpage. Information for responding to a survey online is mailed to your address, including how to register online and/or log in.
You may also receive a reminder letter from one of our regional offices or Census Bureau headquarters in the Washington, D.C. area.
Some surveys such as the Household Pulse Survey may contact you via text message. The Household Pulse Survey uses the number 39242 (message and data rates may apply*) to send a link to complete the survey online.
To verify that someone who has texted you is a Census Bureau field representative, you can enter their name in the Census Bureau Staff Search, a database that lists name and contact information for all Census Bureau employees. You can also contact your local Regional Office. We do not publish the cell phone numbers of our field representatives on our staff search website.
Emails from the Census Bureau are sent from the official @census.gov domain.
Any links included in a Census Bureau email will direct you to an official federal government website ending in .gov.
Emails from the Census Bureau will have instructions or information to complete a survey online, by phone with a Census Bureau representative, or by paper. The Census Bureau will not ask you to provide your personal information via email.
The Census Bureau will never ask for your full Social Security number, bank account number, or passwords.
*Respondents may Reply “Stop” to opt out of receiving text messages.
If you are visited by someone from the Census Bureau, they may be a field representative working on a Census Bureau survey. The Census Bureau conducts over 100 surveys throughout the country every year.
Here are some ways you can verify an individual is a Census Bureau employee:
For Census Bureau surveys, Census Bureau field representatives report to one of six Regional Offices across the country. If you wish to independently confirm that the person at your door is a Census Bureau field representative conducting a household survey you can enter their name in the Census Bureau’s staff search website, or contact the Regional Office for your state.
The Census Bureau conducts over 100 surveys in addition to the decennial census count. If your address was selected to participate in one of these surveys, we may call you to participate. Some surveys are done exclusively by phone. We might also call you if we do not find you at home or when a personal visit is not convenient. You may receive a call from one of our contact centers or from a field representative.
For household surveys, the Census Bureau uses two contact centers: one in Jeffersonville, Indiana, and the other in Tucson, Arizona. The caller will identify themselves and the name of the survey. If they are unable to reach you, they will leave a message with a case ID associated with your survey.
Most Census Bureau calls asking you to participate in a survey originate from one of the following numbers:
If you receive a call and wish to independently verify that a number is from the Census Bureau, you can call one of the following numbers:
Field representatives who do in-person interviews may also call you. To verify that a caller is a Census Bureau field representative, you can enter their name in the Census Bureau Staff Search, a database that lists name and contact information for all Census Bureau employees.
We do not publish the cell phone numbers of our field representatives on our staff search website. Census Bureau field representatives report to one of six Regional Offices across the country.